1.Booking will be confirmed subject to feasibility.

2.The applicant shall pay the registration fee deposit which will be charged in telephone bill.

3.MTNL shall have the sole discretion to accept or reject the application without assigning any reason. In case the application is rejected, the deposit shall be refunded to the applicant.

4.The subscriber shall, in advance notify change of address/contact number to MTNL or its authorized representative for future correspondence/context.

5.In case the subscriber desires to discontinue the services, he/she can avail the buy-back facility on the Nova CPE as per the plan annexure.

6.For reconnection/activation of the service earlier disconnected for any reason, the subscriber shall pay reconnection charges as prescribed from time to time.

7.Nova DUDM services shall be available to the subscriber subject to Force Majeure conditions including but not limited to act of God, fires, strikes, embargoes, war insurrection, riots and other causes beyond the reasonable control of MTNL including atmospheric/topographical hindrances.

8.Subscriber/s are not authorized to install any Gadgets on Nova CPE, other than already specified without MTNL’s prior written permission.

9.Subscriber shall not be entitled to transfer or assign its obligations and liabilities under the terms and conditions to any other party under any circumstances without prior permission of MTNL. Any transfer affected in contravention of the expressed terms contained herein shall not absolve the subscriber of its obligations/liability towards MTNL.

10. All taxes, levies etc. present and future shall be to the account of subscriber as applicable.

11.MTNL may revise the tariff for Nova DUDM Services from time to time at its discretion.

12.The subscriber shall make payment to MTNL against the bill raised by MTNL on or before the due date.

13.Nova DUDM service quality, functionality, availability and /or reliability may be affected and/or MTNL is entitled to, without any liability, refuse, limit, suspend, vary, disconnect and or interrupt the services; in whole or in part, at any time in its sole discretion with respect to one/all Subscribers, without any notice or reasons. The service is provided on as ‘ASIS and AVAILABLE’ basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non –infringement or implied warranties of merchantability of fitness for particular purpose. No advice or information given by MTNL, its affiliates or their respective employees shall create a warranty. Neither MTNL nor its affiliates warrants that the service will be uninterrupted or error free.

14. In case of misuse of Services or breach of any terms and conditions by the subscriber or use of services by the subscriber in such a manner that it violates any laws or adversely affects or interferes with MTNL service, Company shall give notice of five (5) days to the Subscriber to remedy the breach. In case the Subscriber fails to remedy the said breach within the notice period. MTNL shall be entitled to discontinue the Services forthwith.

15.MTNL at its sole discretion may suspend/discontinue the Services by giving reasonable notice to Subscriber.

16.The Nova DUDM service is liable for disconnection partially or other wise due to:
A. Changes in the law, rules, regulations or orders, directions, notifications etc by the Authorities.
B.Physical obstruction, geographic, topographic, hydrological, meteorological and other causes of cable interference or faults in other networks of International Carrier to which the Network is connected.
C.Any discrepancies/wrong particulars provided by the Subscriber.

17. Any dispute or difference of any nature whatsoever or regarding any right, liability, act, omission on account of any of the parties hereto arising out of or in relation to this terms & conditions shall be settled by arbitration in accordance to MTNL. However subscriber has right to appeal to the next higher authority.

18. The validity, construction and performances of terms and conditions herein shall be governed by and interpreted in accordance with prevailing laws. MTNL and Subscriber agree to submit to the exclusive jurisdiction of the Delhi Courts.

19. Availiabiilty of spare Ethernet port in case of subscriber owned modem will be the sole responsibility of the subscriber. In case subscriber wants to use encryption device at his premises he has to take prior permission of Telecom Authority.

20. The customer is required to fully comply with the provisions of the Indian Telegraph Act, 1885 and Information Technology (IT) Act. 2000 & the Indian Telegraph Rules made there under and any amendments or replacements made there to from time to time.

21. The amount of recharge coupon is not refundable.

I/We have read and understood the terms and conditions provided overleaf and acknowledge that the tariff plan selected and I agree to be bound by the same. I/We agree to abide by the provisions of MTNL and the rules made there under and as also such amendments as may be made from time to time to these rules in so far as they relate to the Services. I/We hereby declare and confirm that the above information provided by me/us is/are totally correct and true in every respect.

Abbreviations: Nova CPE – Nova netPC, one set each of USB keyboard and USB mouse. ADSL CPE – MTNL Type III/IV modem.